PRIVACY POLICY

Policy Name	Privacy Policy
Effective Date:	This policy shall be effective immediately after approval by the Board of Trustees and must be signed within seven (7) days of approval.
Policy Application	The policy applies to all individuals and service providers who have a direct or indirect relationship with the Trust

CONTROL MEASURES OF THE POLICY

Approved by

Board of Trustees

Date Approved

26/ 05/ 2023

Chairperson’s Signature

Next Review Date

Every 3 years or as when the legislation changes, or the Board of Trustees deemed necessary

Recommendation by

Audit and Risk Committee

REVISION RECORD

Date	Revision Description
May 2023	Developed
2026	Next Review Date

How we protect your personal data

1.1 Introduction

Welcome to our privacy policy. We are Cookhouse Wind Farm Community Trust (CWFCT), Trust No. IT 2915 / 2011 and this is our plan of action when it comes to protecting your privacy. We respect your privacy and take the protection of personal data very seriously. The purpose of this policy is to describe the way that we collect, store, use and protect data that can be associated with you or another specific natural or juristic person and can be used to identify you or that person (personal data).

We have updated this policy to comply with the European Union’s General Data Protection Regulation (GDPR)
South Africa’s Protection of Personal Information Act(POPIA); and
the Google Privacy Policy
1. 1. Audience
    
    This policy applies to you if you are:
    1. a visitor to our website; or
    2. a customer who has ordered, registered for or uses the
      
      services that we
      
      provide.
  2. Personal data
    
    Personal data includes:
    1. certain information that we collect automatically when you visit our website;
    2. certain information collected on registration (see below);
    3. certain information collected on submission; and
    4. optional information that you provide to us voluntarily (see below);
      
      but excludes:
    5. information that has been made anonymous so that it does not identify a specific person;
    6. permanently de-identified information that does not relate or cannot be traced back to you specifically;
    7. non-personal statistical information collected and compiled by us; and
    8. information that you have provided voluntarily in an open, public environment or forum, including any blog, chat room, community, classifieds or discussion board (because the information has been disclosed in a public forum, it is no longer confidential and does not constitute personal data subject to protection under this policy).
  3. Common examples
    
    Common examples of the types of personal data we may collect and process include your:
    1. identifying information – such as your name, date of birth, or identification number of any kind;
    2. contact information – such as your phone number or email address;
    3. address information – such as your physical or postal address; or
    4. demographic information – such as your gender or marital status.
  4. Sensitive personal data
    
    Depending on the services that you require, we may also collect sensitive personal data, including your:
    1. financial information – such as your bank account details;
    2. sensitive demographic information – such as your race or ethnicity; and
    3. employment information – including your job title and the industry you work in.
Acceptance of this policy
1. 1. Acceptance required
    
    You must accept all the terms of this policy when you register for, or use the website or any of our services. If you do not agree with anything in this policy, then you may not register for or use the website or any of our services. You may not register for or use the website or any of our services if you do not accept this policy.
  2. Legal capacity
    
    You may not access our website or order our services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.
  3. Deemed acceptance
    
    By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.
  4. Your obligations
    
    You may only send us your own personal data or the information of another data subject where you have their permission to do so. Our website may give you the option to post information in a way that is publicly accessible and may be collected by others (such as via comments on articles). You are responsible for any personal data that you post in this way.
  5. Changes
We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website, or by sending you an email detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, then you must stop using the website and our services. If you continue to use the website or our services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.
Collection of data

1. On registration
  
  Once you register on our website, you will no longer be anonymous to us. You will provide us with certain personal data.
  
  This personal data will include:
  1. your name and surname; and
  2. your email address.
    
    We will use this personal data to fulfil your account, provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy.
2. No orders for services
  
  CWFCT will register stakeholders in website database for community development programmes, you may be asked to provide us with additional information on a voluntary basis (services information). This information may include:
  1. your ID number;
  2. your postal address or street address; and
  3. your telephone number.
3. From browser

We automatically receive and record internet usage information on our server logs from your browser, such as your internet protocol address (IP address), browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (usage information).

Please note that other websites you visited before entering our website might place personal data within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal data.

Cookies Policy for Cookhouse Wind Farm Community Trust

Cookies Policy

Last updated: May 26, 2023

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that We store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies we use.

Interpretation and Definitions
1. Interpretation
  
  The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
2. Definitions
  
  For the purposes of this Cookies Policy:
  1. Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Cookies Policy) refers to Cookhouse Wind Farm Community Trust, 40 Jan van Riebeeck Street, Bedford, Eastern Cape, 5780.
  2. Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
  3. Website refers to Cookhouse Wind Farm Community Trust, accessible from https://www.cwfct.co.za
  4. You mean the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.
The use of the Cookies
1. Type of Cookies We Use
  
  Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.
  
  We use both session and persistent Cookies for the purposes set out below:
  1. Necessary / Essential Cookies Type: Session Cookies Administered by: Us
    
    Purpose: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
  2. Functionality Cookies Type: Persistent Cookies Administered by: Us
  Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.
2. Your Choices Regarding Cookies
  
  If You prefer to avoid the use of Cookies on the Website, first you must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.
  
  If You do not accept Our Cookies, you may experience some inconvenience in your use of the Website and some features may not function properly.
  
  If you’d like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.
  For any other web browser, please visit your web browser’s official web pages.
3. Contact Us
  
  If you have any questions about this Cookies Policy, you can contact us:
  1. By email: info@cwfct.co.za
  2. By phone number: +2746 492 0101
4. Web beacons
  
  Our website may contain electronic image requests (called a single-pixel GIF or web beacon request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Our
  
  web beacons do not collect, gather, monitor or share any of your personal data. We merely use them to compile anonymous information about our website.
5. Optional details
  
  You may also provide additional information to us on a voluntary basis (optional information). This includes content or products that you decide to upload or download from our website or when you enter competitions, take advantage of promotions, respond to surveys, order certain additional goods or services, or otherwise use the optional features and functionality of our website.
6. Recording calls
  
  We may monitor and record any telephone calls that you make to us, unless you specifically request us not to.
Purpose for collection of data

We may use or process any services information, or optional information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal data, disclosing it, and combining it with other personal data. We generally collect and process your personal data for various purposes, including:
1. services purposes – such as providing our services;
2. marketing purposes – such as pursuing lawful related marketing activities, including business intelligence (including website activity and market research);
3. business purposes – such as internal audit, accounting, business planning, and joint ventures, disposals of business, or other proposed and actual transactions; and
4. legal purposes – such as handling claims, complying with regulations, or pursuing good governance.
We may use your usage information for the purposes described above and to:
1. remember your information so that you will not have to re-enter it during your visit or the next time you access the website;
2. monitor website usage metrics such as total number of visitors and pages accessed; and
3. track your entries, submissions, and status in any promotions or other activities in connection with your usage of the website.
Consent to collection of data

We will obtain your consent to collect personal data:
1. in accordance with applicable law;
2. when you provide us with any registration information or optional information.
Use of data
1. 1. Our obligations
    
    We may use your personal data to fulfil our obligations to you. This could include delivering newspapers to you, allowing you to access exclusive content on our website, billing you for our services, or improving our offerings.
  2. Messages and updates
    
    We may send administrative messages and email updates to you about the website. We may wish to provide you with information about new goods or services in which we think you may be interested. This means that in some cases, we may also send you primarily promotional messages. We will not send you promotional messages unless you have chosen to opt in to receive them. You can choose to opt out of receiving promotional messages.
  3. Targeted content
While you are logged into the website, we may display targeted adverts and other relevant information based on your personal data. In a completely automated process, computers process the personal data and match it to adverts or related information. We never share personal data with any advertiser, unless you specifically provide us with your consent to do so.

Advertisers receive a record of the total number of impressions and clicks for each advert. They do not receive any personal data. If you click on an advert, we may send a referring URL to the advertiser’s website identifying that a customer is visiting from the website. We do not send personal data to advertisers with the referring URL. Once you are on the advertiser’s website, however, the advertiser is able to collect your personal data.
Disclosure of data
1. 1. Sharing
    
    We may share your personal data with:
    1. other divisions or companies within the group of companies to which we belong to provide joint content and services like registration, for transactions and customer support, to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about our products, services, and communications (they will only use this information to send you marketing communications if you have requested their goods or services);
    2. an affiliate, in which case we will seek to require the affiliates to honour this privacy policy;
    3. our goods suppliers or service providers under contract who help supply certain goods or help with parts of our business operations, including fraud prevention, bill collection, marketing, technology services (our contracts dictate that these goods suppliers or service providers only use your information in connection with the goods they supply to us or services they perform for us and not for their own benefit);
    4. credit bureaus to report account information, as permitted by law;
    5. banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you utilise the services to receive payments and you meet their criteria);
    6. social media platforms when you use tools or functionality on our website provided by those platforms (such as “recommend” or “share” buttons); and
    7. other third parties who provide us with relevant services where appropriate.
  2. Regulators
    
    We may disclose your personal data as required by law or governmental audit.
  3. Law enforcement
    
    We may disclose personal data if required:
    1. by a subpoena or court order;
    2. to comply with any law;
    3. to protect the safety of any individual or the general public; and
    4. to prevent violation of our customer relationship terms.
  4. No selling
    
    We will not sell personal data. No personal data will be disclosed to anyone except as provided in this privacy policy.
  5. No linked websites
    
    We do not share personal data with any websites linked to on our site, unless they are a party with whom we are allowed to share personal data, as indicated in this policy. Please check these websites’ own privacy policies before sharing your personal data with them.
  6. Marketing purposes
    
    We may disclose aggregate statistics (information about the customer population in general terms) about the personal data to advertisers or business partners.
  7. Employees
    
    We may need to disclose personal data to our employees that require the personal data to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel. Any of our employees or personnel that handle your personal data will have signed non-disclosure and confidentiality agreements.
  8. Change of ownership
    
    If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal data we process to a successor, purchaser or separate entity. We will disclose the transfer on the website. If you are concerned about your personal data migrating to a new owner, you may request us to delete your personal data.
  9. Security
    
    We take the security of personal data very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorise access to personal data only for those employees who require it to fulfil their job responsibilities. We implement disaster recover procedures where appropriate.
  10. Accurate and up to date
We will try to keep the personal data we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. From time to time we may request you to update your personal data on the website. You are able to review or update any personal data that we hold on you by accessing your account online, emailing us or phoning us.

Please note that in order to better protect you and safeguard your personal data, we take steps to verify your identity while granting you access to your account or making any corrections to your personal data. Throughout your interaction with us you retain the right to rectify personal data that is incorrect or inaccurate. This does not apply if we process your personal data in our capacity as an operator or processor on behalf of a responsible party or data controller.
Retention of data

We will only retain your personal data for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:
1. retention of the record is required or authorised by law; or
2. you have consented to the retention of the record.
Without limiting the above, we may store the following types of personal data for the following durations:
1. account and subscription data – 5 years after the most recent transaction;
2. business intelligence – 36 months;
3. comments on articles – the lifetime of the article;
4. site features and preferences – the lifetime of your account;
5. customer service communications – 7 years.
During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal data. We may retain your personal data in physical or electronic records at our discretion.
Transfer to another country

We may transmit or transfer personal data outside the country in which it was collected to a foreign country and process it in that country. Personal data may be stored on servers located outside the country in which it was collected in a foreign country whose laws protecting personal data may not be as stringent as the laws in the country in which it was collected. You consent to us processing your personal data in a foreign country whose laws regarding processing of personal data may be less stringent.
Updating or removing

You may choose to correct or update the personal data you have submitted to us, by clicking the relevant menu in any of the pages on our website or contacting us by phone or email (please also see additional information under Enquiries).

You are entitled to a right to be forgotten. We will delete any personal data that you don’t want us to have. If you do this, we will remove your personal data from our system, but we may still retain certain personal data as required or allowed by law, including:
1. where we can show legitimate grounds for processing your personal data that override your request; or
2. where we process your personal data in order to establish, exercise or defend legal claims.
You understand that if we delete your data from our system, we may be unable to continue providing some or all of our services to you.

If you are a data subject of one of our customers (who is the data controller), then you must submit your request to the relevant data controller who will then delete your personal data.
Restriction of processing

You may request that we restrict the use of your personal data. When we restrict your personal data, we still have the right to store it but not use it. You can ask that we do this verbally or in writing (which writing may be in an electronic form) via the forums described in this policy. We will respond to the request within 30 days.
Data portability

If you should wish to transfer your data from us to another data controller, we will facilitate this transfer. We will pass on all of our personal data to the data controller.

If you are a data subject of one of our customers (who is the data controller), then you must submit your request for your personal data to the relevant data controller, who will then export your personal data as a Microsoft Excel or CSV file.
Data breaches

We will notify our customers of any confirmed data breaches that has occurred. It is our customers’ responsibility to notify relevant supervisory authorities and any affected data subjects of the data breach.
Limitation

We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of any linked or third-party websites.
Enquiries

If you want to update or remove your personal data, restrict how we process it, or opt in or out of receiving newsletters or other promotional content, please contact us:
1. By e-mail: info@cwfct.co.za
2. By visiting this page on our website: https://www.cwfct.co.za/contact/
Registered users can also edit their name and surname on the website itself or change their email newsletter preferences. Once you’ve signed in, hover the mouse over your name displayed at the top of the website and click the “Profile” label that appears (on your mobile phone, click on the menu bar at the top right to find the “Profile” option) to find your personal information and newsletter preferences.

If you have any questions or concerns arising from this privacy policy or the way in which we handle personal data, please contact our data protection officer via one of the following methods:
1. By e-mail: info@cwfct.co.za
2. By Post: 40 Jan Van Riebeeck Street, Bedford, 5870
Complaints

If you have any complaints about the way we handle your personal data, please contact our data protection officer as described above, so that we can resolve it. You may choose, however, to approach a supervisory authority instead, including:

the data protection authority in your jurisdiction, where you are covered by the EU GDPR; or
the South African Information Regulator.

You can find out who your data protection authority, commissioner or regulator is by visiting this website.

POPI COMPLAINT FORM

We are committed to safeguarding your privacy and the confidentiality of your personal information and are bound by the Protection of Personal Information Act, 4 of 2013.

Please submit your complaint to the Trust Executive Officer:

Address to: Trust Executive Officer E-mail Address: info@cwfct.co.za

Where we are unable to resolve your complaint, to your satisfaction you have the right to complaint to the Information Regulator.

The Information Regulator Address:

33 Hoof Street Forum III 3rd Floor

Braampark Johannesburg

E-mail: inforreg@justice.gov.za

Particulars of Complainant

Full names and surname: Identity number:

Postal address: Fax number:

Telephone number: E-mail address:
Details of Complaint

Desired Outcome

SIGNATURE DATE

POPIA CONSENT FORM

CONSENT TO PROCESS PERSONAL INFORMATION IN TERMS OF THE PROTECTION OF INFORMATION ACT, 4 OF 2013 (POPI)

1. I hereby give my consent to the Cookhouse Wind Farm Community Trust (CWFCT) to collect, process and distribute my personal information where the CWFCT is legally required to do so.
2. I understand my right to privacy and the right to have my personal information processed in accordance with the conditions for the lawful processing of personal information.
3. I acknowledge that I understand the purposes for which my personal information is required and for which it will be used.
4. I hereby consent that I understand that third parties will have access to my personal information and I hereby consent to the CWFCT sharing my personal information strictly for reporting to the relevant Executive Authority.
5. I understand that, should I refuse to provide the CWFCT with the required consent and/ or information, the CWFCT will be unable to assist me.
6. I understand further, that all my personal information, which I provide to the CWFCT, will be held and/ or stored securely for the purpose for which it was collected.
7. I declare that all my personal information supplied to the Services for the purposes of
  
  ___ _ _ _ _ __ _ _ and related legal and operational reasons is accurate, up-to-date, is not misleading and that it is complete in all respects.
8. I undertake to immediately advise the CWFCT of any changes to my Personal Information should any of these details change.

SIGNATURE DATE

FULL NAMES

OBJECTION TO THE PROCESSING OF PERSONAL INFORMATION IN TERMS OF SECTION 11(3) OF POPIA

OBJECTION TO THE PROCESSING OF PERSONAL INFORMATION IN TERMS OF SECTION 11(3) OF THE PROTECTION OF PERSONAL INFORMATION ACT, 2013 (ACT NO. 4 OF 2013) REGULATIONS RELATING TO THE PROTECTION OF PERSONAL INFORMATION, 2018

[Regulation 2] Note:

Affidavits or other documentary evidence as applicable in support of the objection may be attached.
If the space provided for in this Form is inadequate, submit information as an Annexure to this Form and sign each page.

Complete as is applicable.

PART A: DETAILS OF DATA SUBJECT

Name(s) and surname/ registered: _ _ __ _ _ _ _ __ _ _ _ _ Name of data subject: __ _ _ _ _ __ _ _ _ _ __ _ _ _ _ Unique Identifier: __ _ _ _ _ __ _ _ _ _ __ _ _ _ _ Identity Number: __ __ _ _ _ _ __ _ _ _ _ __ _ _ _ _ Residential, postal or business address: _ _ __ _ _ _ _ __ _ _ _ __

___ _ _ _ _ __ _ _ _ _ __ _ _ _ _ __ _ _ _ _

Contact number(s): _ __ _ _ _ _ __ _ _ _ _ __ _ _ _ _ Fax number / E-mail address: _ _ _ _ __ _ _ _ _ __ _ _ _ _

PART B: DETAILS OF RESPONSIBLE PARTY

Name(s) and surname/ registered: _ _ __ _ _ _ _ __ _ _ _ _ Name of data subject: __ _ _ _ _ __ _ _ _ _ __ _ _ ____ Unique Identifier: __ _ _ _ _ __ _ _ _ _ __ _ _ _ _ Identity Number: __ __ _ _ _ _ __ _ _ _ _ __ _ _ _ _

Residential, postal or business address _ _ __ _ _ _ _ __ _ _ _ _

___ _ _ _ _ __ _ _ _ _ __ _ _ _ _ __ _ _ _ _

___ _ _ _ _ __ _ _ _ _ __ _ _ _ _ __ _ _ _ _ Contact number(s): _ __ _ _ _ _ __ _ _ _ _ __ _ _ _ _ Fax number / E-mail address: _ _ _ _ __ _ _ _ _ __ _ _ _ __

PART C: REASONS FOR OBJECTION IN TERMS OF SECTION 11(1) (d) to (f)

(Please provide detailed reasons for the objection)

___ _ _ _ _ __ _ _ _ _ __ _ _ _ _ __ _ _ _ _

___ _ _ _ _ __ _ ____ _ __ _ _ _ _ __ _ _ _ _

Signed at ………………………………………. on this the ……… day of ………………………… 2023.

Signature of data subject / designated person

POPIA REQUEST FOR ACCESS TO RECORD OF PUBLIC BODY

REQUEST FOR ACCESS TO RECORD OF PUBLIC BODY

(Section 18(1) of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)

Particulars of public body

The Trust Executive Officer: 40 Jan Van Riebeeck Street Bedford

5780
Particulars of person requesting access to the record
1. The particulars of the person who requests access to the record must be given below.
2. The address and/or fax number in the Republic to which the information is to be sent, must be given.
3. Proof of the capacity in which the request is made, if applicable, must be attached.
Full names and surname: Identity number:

Postal address: Fax number:

Telephone number: E-mail address:

Capacity in which request is made, when made on behalf of another person:
Particulars of person on whose behalf request is made

This section must be completed ONLY if a request for information is made on behalf of another person.

Full names and surname: Identity number/date of birth:
Particulars of record

(a)

Provide full particulars of the record to which access is requested, including the

reference number if that is known to you, to enable the record to be located.

(b)

If the provided space is inadequate, please continue on a separate folio and attach it

to this form.

The requester must sign all the additional folios.
1. Description of record or relevant part of the record:
2. Reference number, if available:
3. Any further particulars of record:
Fees

(a)

A request for access to a record, other than a record containing personal information

about yourself, will be processed only after a request fee has been paid.

(b)

You will be notified of the amount required to be paid as the request fee.

(c)

The fee payable for access to a record depends on the form in which access is required

and the reasonable time required to search for and prepare a record.

(d)

If you qualify for exemption of the payment of any fee, please state the reason for

exemption.

Reason for exemption from payment of fees:

Form of access to record

If you are prevented by a disability to read, view or listen to the record in the form of access provided for in 1 to 4 below, state your disability and indicate in which form the record is required.

Disability: Form in which record is required:	Form in which record is required:
Mark the appropriate box with an X. NOTES: case you will be informed if access will be granted in another form.
1. If the record is in written or printed form:
copy of record*	inspection of record
2. If record consists of visual images – (this includes photographs, slides, video recordings, computer-generated images, sketches, etc:
view the images	transcription copy of the images* images*	of the
3. If record consists of recorded words or information which can be reproduced in sound:
listen to the soundtrack (audio cassette)	transcription of soundtrack* (written or printed document)
4. If record is held on computer or in an electronic or machine-readable form:
printed copy of record*	printed copy of information copy in computer readable form* derived from the record* (stiffy or compact disc)
*If you requested a copy or transcription of a record (above), do you wish the copy or transcription to be posted to you? YES Postage is payable.
Note that if the record is not available in the language you prefer, access may be granted in the language in which the record is available.
In which language would you prefer the record? ENGLISH / AFRIKAANS

Compliance with your request for access in the specified form may depend on the form in which the record is available.
Access in the form requested may be refused in certain circumstances. In such a
The fee payable for access to the record, if any, will be determined partly by the form in which access is requested.

Notice of decision regarding request for access

You will be notified whether your request has been approved/denied. If you wish to be informed in another manner, please specify the manner and provide the necessary particulars to enable compliance with your request.

How would you prefer to be informed of the decision regarding your request for access to the record?

By e-mail
By SMS
By telephone

Signed at ………………………………………. on this the ……… day of ………………………… 2023.

SIGNATURE OF REQUESTER / PERSON ON WHOSE BEHALF REQUEST IS MADE

DISCLAIMER

While we make every effort to ensure that material on this site is accurate and up to date (unless denoted as archived material), such material does in no way constitute the provision of professional advice.

The CWFCT does not guarantee, and accepts no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on this website or any linked site. Users should seek appropriate independent professional advice prior to relying on, or entering into any commitment based on material published here, which material is purely published for reference purposes alone.

Trade marks and names

The site includes trade marks and names. Use of those trade marks and names is with the permission of the owners and does not imply ownership or endorsement by the South African Government.

The CWFCT logo is trademarked. Permission to use the CWFCT logo will only be granted in exceptional circumstances. To request permission to use the CWFCT logo, please e-mail us.

Financial information

CWFCT financials are audited every financial year. They are made available on the CWFCT Annual Report. All other financial information is unaudited unless otherwise specified.

Risks you assume by entering our site

By entering the site, you will be deemed to have released and discharged the CWFCT, represented by www.cwfct.co.za from all liability (including negligence) for all claims, losses expenses, damages, and costs the user may incur as a result of relying on the information on this site, including liability in respect of any defamatory material on any database or in respect of any dealings with any work (including software) in which you hold any copyright or other intellectual property right.

By entering the site, you will be assuming all risks associated with the use of this site, including risks to your computer, software or data by any virus which might be transmitted, downloaded or activated via this or an external website and/or its contents.

Material, summarised views, standards or recommendations of third parties, which may also be included on this site, do not necessarily reflect the views of www.cwfct.co.za or indicate a commitment to a particular course of action.

Websites we link to

CWFCT has no direct control over the content of any linked websites, or the changes that may occur to the content on those websites. Links to external websites are provided in good faith, but it is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites. Links to external websites and applications used within websites such as but not limited to Twitter, Facebook, LinkedIn and YouTube do not constitute an endorsement or a recommendation of any material on those websites or of any third-party products or services offered by, from or through those websites. Users of links provided by this website are responsible for being aware of which organisation is hosting the website they visit.

Embedded YouTube players include links to and advertising of other videos at the conclusion of each video’s content. This content represents advertising on the part of YouTube and cannot be controlled or removed and it may include irrelevant, inappropriate and potentially offensive video clips. CWFCT does not endorse this particular company or specific application.

Social media

We will build our social media networks and communities by establishing linkages within each social media tool. We will, for example, ‘follow’ (Twitter) ‘add to favourites’ (Facebook), ‘connect with’ (LinkedIn), ‘like/suggest’ (YouTube) other relevant government departments, organisations and professionals.

When you use CWFCT’s social media pages, you are using an external site and are therefore bound by the terms and conditions of use of that site. We encourage you to review the legal policies of that site for further information. CWFCT does not endorse, and is not accountable for, any views expressed by third parties using that site.

The views expressed by any officers, employees, or agents of CWFCT and its outsourced services, and by any contributors to its social media pages are those of the individual sender. CWFCT accepts no responsibility for the accuracy or completeness of the views or information posted and disclaims all liability from those views that may be occasioned directly or indirectly through the use of, or reliance, on those views and information. CWFCT disclaims all liability from those views and recommends users seek appropriate independent professional advice prior to relying

on, or entering into any commitment based on these views. Unless acknowledged as being endorsed by CWFCT, views expressed are not those of CWFCT.

Links from this social media site to other sites are not endorsed by CWFCT and CWFCT is not accountable for the content on linked sites or your access to those sites via the links. CWFCT accepts no responsibility for the information or content of sites that are accessed by links from the CWFCT social media site.

PRIVACY POLICY

How we protect your personal data

1.1 Introduction

Audience

Personal data

Common examples

identifying information – such as your name, date of birth, or identification number of any kind;

contact information – such as your phone number or email address;

address information – such as your physical or postal address; or

demographic information – such as your gender or marital status.

Sensitive personal data

financial information – such as your bank account details;

sensitive demographic information – such as your race or ethnicity; and

employment information – including your job title and the industry you work in.

Acceptance of this policy

Acceptance required

Legal capacity

Deemed acceptance

Your obligations

Changes

Collection of data

On registration

No orders for services

From browser

Cookies Policy for Cookhouse Wind Farm Community Trust

Cookies Policy

Interpretation and Definitions

Interpretation

Definitions

Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.

Website refers to Cookhouse Wind Farm Community Trust, accessible from https://www.cwfct.co.za

You mean the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

The use of the Cookies

Type of Cookies We Use

Necessary / Essential Cookies Type: Session Cookies Administered by: Us

Functionality Cookies Type: Persistent Cookies Administered by: Us

Your Choices Regarding Cookies

Contact Us

Web beacons

Optional details

Recording calls

Purpose for collection of data

services purposes – such as providing our services;

marketing purposes – such as pursuing lawful related marketing activities, including business intelligence (including website activity and market research);

business purposes – such as internal audit, accounting, business planning, and joint ventures, disposals of business, or other proposed and actual transactions; and

legal purposes – such as handling claims, complying with regulations, or pursuing good governance.

Consent to collection of data

Use of data

Our obligations

Messages and updates

Targeted content

Disclosure of data

Sharing

Regulators

Law enforcement

No selling

No linked websites

Marketing purposes

Employees

Change of ownership

Security

Accurate and up to date

Retention of data

account and subscription data – 5 years after the most recent transaction;

business intelligence – 36 months;

comments on articles – the lifetime of the article;

site features and preferences – the lifetime of your account;

customer service communications – 7 years.

Transfer to another country

Updating or removing

Restriction of processing

Data portability

Data breaches

Limitation

Enquiries

By e-mail: info@cwfct.co.za

By visiting this page on our website: https://www.cwfct.co.za/contact/

By e-mail: info@cwfct.co.za

By Post: 40 Jan Van Riebeeck Street, Bedford, 5870

Complaints